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Information and Resources

  1. Telephone Etiquette is just that, the guidelines or rules of etiquette that should be observed while on a conference call or class with a group of people. If you aren’t familiar with conference calls and teleclasses (classes by telephone) please read these guidelines before your call.

    Telephone Class Etiquette.pdf

  2. The 02 Certificate Class and JJ & Partners have collected and continue to collect information that may be helpful to individuals and families in managing and maximizing their financial resources. This .pdf of Consumer Resources is a list of what we provide in our handouts and online course. If you have a suggestion to add to our list, whether a website, organization or toll free number, please send it to us at support@jjandpartners.com

    Consumer Resources.pdf

  3. You are required to complete the Student Evaluation Form at the completion of your course whether online or by telephone. Print your form and send it to:

    02 Certificate Class
    713 Preston Place
    Grapevine, TX 76051

    Student Evaluation form.pdf

  4. The Texas Fair Plan is an association that helpa Texas homeowners whose insurance is cancelled because of a low credit score. This document gives you the contact information and other Texas related insurance resources.

    Insurance Information & TX Fair Plan.pdf
  5. Know your rights in regard to debt collection. Protect yourself. Read these points from the Fair Debt Collection Act, outlined by the Federal Trade Commission, to understand what debt collectors can and cannot do.Fair & Unfair Debt Collection Practices from FTC.pdf

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This page was last updated: 08/12/2010 at 04:48 PM